Privacy Policy

Last Updated: January 1, 2024

🔐 Your Privacy Matters: OGO Movies is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

1. Information We Collect

OGO Movies collects information to provide better streaming services and personalized experiences. We collect the following types of information:

Personal Information

Account Information: Name, email address, password, and date of birth
Payment Information: Credit card details, billing address (processed securely through third-party providers)
Contact Information: Phone number, mailing address (when provided)
Profile Information: Profile preferences, language settings, parental controls

Usage Information

Viewing History: Movies and shows watched, viewing duration, pause/resume points
Device Information: IP address, device type, operating system, browser information
App Usage: Features used, search queries, interaction with content
Location Data: General geographic location (country/region level)

Automatically Collected Information

Cookies and similar tracking technologies
Log files and server data
Performance and diagnostic information

2. How We Use Your Information

We use collected information for the following purposes:

Purpose	Data Used	Legal Basis
Service Delivery	Account info, payment data	Contract performance
Personalization	Viewing history, preferences	Legitimate interest
Customer Support	Contact info, usage data	Contract performance
Security & Fraud Prevention	Device info, usage patterns	Legitimate interest
Analytics & Improvement	Aggregated usage data	Legitimate interest

Personalized Recommendations

We use advanced algorithms to analyze your viewing patterns and preferences to suggest content you might enjoy. This includes:

Content recommendations based on viewing history
Trending content in your region
Personalized homepage and search results
Targeted promotional content

3. Information Sharing and Disclosure

OGO Movies does NOT sell your personal information to third parties. We may share information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

Payment processing (credit card companies, payment gateways)
Content delivery networks (CDNs)
Customer support services
Analytics and marketing platforms
Cloud hosting and data storage

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Data Security and Protection

OGO Movies implements robust security measures to protect your personal information:

Technical Safeguards

SSL/TLS Encryption: All data transmission is encrypted
Secure Servers: Data stored on protected, monitored servers
Access Controls: Limited access to personal information on need-to-know basis
Regular Security Audits: Ongoing assessment of security measures

Payment Security

All payment information is processed through PCI DSS compliant payment processors. OGO Movies does not store complete credit card information on our servers.

5. Your Privacy Rights and Choices

You have several rights regarding your personal information:

Account Management

Access: View and download your personal information
Update: Modify your account information and preferences
Delete: Request deletion of your account and associated data
Portability: Export your data in a machine-readable format

Privacy Controls

Opt-out of personalized recommendations
Manage communication preferences
Control cookie settings
Set viewing restrictions and parental controls

Marketing Communications

You can unsubscribe from marketing emails at any time by:

Clicking the unsubscribe link in emails
Updating your account preferences
Contacting customer support

6. International Data Transfers

OGO Movies operates globally and may transfer your information to countries outside your residence. We ensure adequate protection through:

Standard Contractual Clauses (SCCs)
Adequacy decisions by relevant authorities
Other legally recognized transfer mechanisms

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

Active Accounts: Duration of subscription plus 3 years
Viewing History: Up to 10 years for recommendation purposes
Payment Information: 7 years for tax and accounting purposes
Support Communications: 5 years for quality assurance

8. Children's Privacy

OGO Movies does not knowingly collect personal information from children under 13 without parental consent. If we discover such collection, we will:

Delete the information immediately
Terminate the account if applicable
Notify parents/guardians when possible

Family Accounts

For family accounts with children's profiles, parents can:

Set viewing restrictions and content filters
Monitor viewing activity
Control information collection from children's profiles

9. Cookies and Tracking Technologies

OGO Movies uses cookies and similar technologies to enhance your experience:

Types of Cookies

Essential Cookies: Required for basic functionality
Preference Cookies: Remember your settings and choices
Analytics Cookies: Help us understand usage patterns
Marketing Cookies: Deliver relevant advertisements

Cookie Management

You can control cookies through:

Browser settings (disable/delete cookies)
OGO Movies privacy settings
Third-party opt-out tools

10. Third-Party Services

OGO Movies may integrate with third-party services for enhanced functionality:

Social Media: Optional sharing and login features
Analytics: Google Analytics, Adobe Analytics
Payment Processors: Stripe, PayPal, credit card companies
Content Providers: Studios and distributors

These services have their own privacy policies, and we encourage you to review them.

11. Regional Privacy Laws

European Union (GDPR)

For EU residents, we provide additional rights under GDPR:

Right to rectification and erasure
Right to restrict processing
Right to object to processing
Right to lodge complaints with supervisory authorities

California (CCPA)

California residents have additional rights:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights

12. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Privacy Team:
Email: privacy@ogomovies.com
Address: OGO Movies Privacy Office, 123 Streaming Ave, Los Angeles, CA 90210
Phone: 1-800-OGO-HELP (Privacy Extension)
Response Time: 30 days maximum

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes:

We'll post the updated policy on our website
We'll notify you via email for significant changes
The "Last Updated" date will be revised
Continued use constitutes acceptance of changes

By using OGO Movies, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.